Most of us rely on e-mail as one of our primary communication tools. And given the number of messages we send and receive, we do it with remarkable success.
But as with anything, the more e-mails we send, the more likely we are to screw one up. And simple e-mail mistakes can be disastrous. They can cost us a raise, promotion--even a job.
With a new year upon us, this is the perfect time to go through some of the worst e-mail mistakes employees make and how to avoid them.
1. Sending before you mean to.
2. Forgetting the attachment.
3. Expecting an instant response.
4. Forwarding useless e-mails.
5. Not reviewing all new messages before replying.
6. Omitting recipients when you "reply all."
7. Including your e-mail signature again and again.
8. Composing the note too quickly.
9. Violating your company's e-mail policy.
10. Failing to include basic greetings.
11. E-mailing when you're angry.
12. Underestimating the importance of the subject line.
13. Using incorrect subject lines.
14. Sending the wrong attachment.
15. Not putting an e-mail in context.
16. Using BCC too often.
17. Relying too much on e-mail.
18. Hitting "reply all" unintentionally.
When we have to make use of our email we must be careful to not make these mistakes because they are hopeless, keep in mind that the mail is an option to make things easier, not to harm or belittle people.
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